Terms of Service (Terms & Conditions)
By using our website GrahaAroma.com, operated by Graha Aroma, you agree to the following terms and conditions. Please read them carefully before making any purchase.
1. General Conditions
- By accessing this website, you confirm that you are at least 18 years of age or are accessing under the supervision of a legal guardian.
- We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
2. Product Usage Disclaimer
- Our products are based on astrological beliefs and personal energy influence.
- Results may vary for every individual depending on their personal horoscope and practices.
- We do not guarantee results from the use of any product. The usage is solely at the buyer’s discretion and belief system.
3. Pricing & Payment
- All prices listed are in INR (₹) and inclusive of applicable taxes.
- Payments must be made in full before the order is processed.
- We reserve the right to change product prices at any time without prior notice.
4. Shipping & Delivery
- We ship across India using trusted courier partners: DTDC, DHL, Blue Dart, FedEx, Speed Post.
- Estimated delivery time is 3–7 business days.
- Once the product is shipped, tracking details will be shared via email or WhatsApp.
5. Return & Refund Policy
- We have a strict no return / no refund policy.
- Goods once sold will not be taken back under any circumstance.
- Read our full Refund Policy before placing any order.
6. Cancellation Policy
- Orders once placed cannot be cancelled as most products are specially energized, packed, or ordered on consignment.
- Please be sure before confirming your purchase.
7. Intellectual Property
- All content, images, product designs, text, and graphics on this website are owned by Graha Aroma.
- Any unauthorized use, copy, or duplication will result in legal action.
8. Limitation of Liability
- We are not responsible for any spiritual, emotional, mental, or physical outcome from product usage.
- Graha Aroma and its affiliates shall not be liable for any direct, indirect, or incidental damages arising from the use of the site or the products sold.
9. User Conduct
- You agree not to misuse the website, hack, or breach its security in any way.
- Spamming, fake orders, or abusive behavior will lead to a permanent ban from our platform.
10. Changes to Terms
- We reserve the right to change, update, or modify these terms without prior notice.
- Continued use of the site after changes means you accept the updated terms.
11. Contact Information
If you have any questions regarding our Terms of Service:
Phone: +7500740111
Email: grahaaromasale@gmail.com
Address:213 Sondhowali Sahastradhara Road, Dehradun, Uttarakhand
