Refund & Return Policy
Graha Aroma
“All sales are final. We do not accept returns or exchanges.”
Why We Have a No-Return Policy
At Graha Aroma, our products are not just fragrances — they carry personal, astrological, and spiritual significance. Once used or even opened, the energetic essence of the item is altered, making it unsuitable for resale. We believe every customer deserves a fresh, untouched experience, and reselling any used item would be unfair and unethical.
Our Packaging & Delivery Assurance
We ensure:
- Secure packaging of your order
- Shipment only via reputed partners: DTDC, DHL, Blue Dart, FedEx, India Post
- Proper tracking and handling during transit
Hence, there’s no need to worry about damage or loss during delivery. However, in the rare event of visible physical damage, you may contact us within 24 hours of delivery with unboxing proof.
Be Sure Before You Buy
Many of our items are sold on consignment from our suppliers, and we are obligated to pay them upfront once a purchase is made. In addition:
- Payment gateway fees are non-refundable
- Shipping & insurance charges are non-refundable
- We aim to avoid unnecessary disputes caused by influence, confusion, or emotional bias
We highly recommend you ask all questions prior to purchase. We are always happy to assist you transparently through WhatsApp, Email or Call.
If You’re Not Sure – Please Do Not Buy
Because we serve customers who believe in the energetic purity of spiritual and astrological products, we kindly request:
Only proceed with your order if you’re completely satisfied before making payment.
Content Privacy
All text, images, videos, and content on this website are original and owned by Shri Hari Traders.
Any unauthorized use, copy, or duplication for resale or rebranding purposes is strictly prohibited. Legal action may be taken in case of misuse.
Thank You for Your Understanding
We respect your belief, and we serve with sincerity and care.
